Computer Telephony Integration (CTI) System: Service to NY, CT & MA

AFTER 34 YEARS...VOICE, DATA & EXPERIENCE!

Business Electronics, Inc. (BEI) provides products and services such as Computer Telephony Integration systems to CT, NY & MA. We have experience with feature rich telephony software applications and integration products that tightly connect your telephony system via Computer Telephony Integration (CTI) enhancement tools. We specialize in providing enhanced Computer Telephony Solutions (CTI) solutions. Our portfolio of business telephone and VoIP telephony platforms, provide the power hooks into custom tailored applications that help to enhance call center environments and telephony enhancement software applications and tools.

BEI offers CTI system products that allow you to enhance your contact center to improve customer service, increase productivity and create more efficient handling of calls through Computer Telephony iIntegration. From Interactive Voice Response to Automatic Call Distribution and Voice & Screen Recording solutions, we provide the CTI system products you need to more effectively manage your New York, Connecticut, or Massachusetts contact center environment.

Additionally, our Computer Telephony Integration (CTI) products include contact center and help desk accessories such as monitors and electronic wallboard displays.

The integration with desktop computers and other IP based hardware will provide users and administrators the tools needed and enhance their ability to provide the services they need to deliver to callers and at the same time provide the statistics to the management team.

The certified, expert Computer Telephony Integration (CTI) system technicians on staff are available to service any business in CT, MA & New York. This will ensure that all of the VoIP phone system needs for your business are handled as quickly and efficiently as possible.

Find out why companies who do business with Business Electronics, Inc. become customers for life.