NICE Recording eXpress is easy-to-install, low-cost call recording
software designed to address the unique requirements of SMCCs and financial
branches. Based on NICE’s advanced interaction recording technology, NICE
Recording eXpress low-cost call recording enables you to:
- Record customer calls in individual offices or throughout branch offices.
- Play them back for quality management or dispute resolution.
- Archive them locally or remotely in the event of future investigation or litigation.
Since implementing IT functionality within a limited budget can be a major
concern for smaller operations, NICE Recording eXpress delivers an all-in-one,
low cost call recording system on a single standard server. It offers low
total cost of ownership as it can be deployed quickly and easily, maintained
either locally or at a remote data center, and supports existing voice over IP
(VoIP), Time Division Multiplexing (TDM) and hybrid networks in a single
box.
Proudly Serving: (Connecticut) Bridgeport, Bristol, Cheshire, Danbury, East Hartford, Fairfield, Meriden, Middletown, Milford, New Haven, New London, Norwalk, Norwich, Hartford, Shelton, Southington, Stamford, Waterbury, West Haven, (Massachusetts) Boston, Springfield, (New York) Albany, Brewster, Rensselaer, White Plains, Yonkers & surrounding areas...