Verint® Cloud Solutions for Contact Centers
Connect and store your company’s call agent and call history securely in Verint’s Customer Engagement Cloud Platform.
Overview
Overview
Verint’s Customer Engagement Cloud Platform focuses on 3 elements Digital-First Engagement, Workforce Engagement, and Experience Management which is all architected to integrate into enterprise systems. With Verint’s cloud based solutions you will have better control on who has access to the information and can easily share information with your management team and call staff.
Features
Features
Verint Customer Engagement is a workforce optimization solution with a portfolio of customer engagement solutions that help organizations enrich customer interactions, improve business processes, and optimize their workforces to enhance loyalty, increase revenue, mitigate risk, and manage operational costs.
- On-premises or Cloud based
- Automated solutions
- Data Management
- AI Analytics with Verint Da Vinci AI
- Enterprise ecosystem
- Leading communication infrastructure
Benefits
Benefits
- Elevate your customer engagement
- Connect your data across the enterprise
- Seamlessly combine humans and bots
- Create a CX-focused culture
- Harness data to drive insights
- Reduce the complexity of multichannel recording
- Turn multimodal data into actionable insights
Schedule your Free
Consultation today!
To contact our Sales Team,
click here
Or Call us at
1-800-444-7372
Resources
Resources
BEI Verint Partnership 2023
BEI Verint Cloud Platform Brochure
BEI Boundless Mission Critical Insights eBook
BEI Compliance Recording Datasheet
