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| Help Desk Support |
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Choosing the right Telecommunication solution for your business is important. Having the right company implement and support your solution gives you a competitive advantage.
By utilizing Factory Certified Personnel and Experienced support staff your organization will be kept current with changes and upgrades.
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A fully staffed Help Desk is available to provide all the necessary remote support needed to assure total customer satisfaction.
Our factory trained Technical Support Engineers are available at our HelpDesk to assist you!
Remote support is ongoing for the life of the equipment BEI installs.
Under BEI's Comprehensive "WatchDog" Warranty Programs, support will be provided at no additional cost.
Rmats Overview:
Remote Polling
Remote Diagnostics
Minor Moves and Changes
Password Administration
Our HelpDesk is available 24 hours a day 7 days a week, and is staffed M-F 8:00 AM to 5:00 PM.
After hours support is also available!
BEI Helpdesk #: (203)271-5225
Service Fax: (203)250-9934
Email: helpdesk@beiinc.com
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