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Product Catalog: Digital Recording and Call Logging: Verint Systems


       

                                                                                                     

 The AudioLog &  Impact 360 Express products provide award-winning interaction recording and performance evaluation solutions, scalable to meet the needs of very large to small organizations. With well over 6000 Recordering platforms and Interaction products installed in leading call centers, mission-critical public safety and government agencies, utilities, and financial institutions around the world, AudioLog has achieved a reputation for excellence through solutions that transform recorded interactions into valuable business insight. We invite you to find out what the Verint solutions can do for you! «more»

Verint provides a complete, open architecture system for recording, archiving, and playing back multi-media conversations. With the Verint Audiolog & Impact 360 Express integrating seamlessly into contact centers and public safety environments, either as a standalone recorder/playback unit, or as a dedicated server in an established network. Audiolog records interactions on PBX, ACD, trunked radio and CTI systems, using advanced technology developed by Verint's in-house engineering to ensure compatibility and ease-of-use.

Verint Products & Solutions
Verint (Audiolog) Recorder Platforms
Audiolog is a complete, open architecture system for recording, archiving, and playing back multi-media conversations.
Impact 360-Express
Implement a workforce optimization solution designed expressly for small to medium-sized contact centers.
AudioLog for Public Safety
Audiolog has a long, successful track record as the system of choice for 9-1-1, EMS, Campus Security and other mission-critical applications.
Agent Evaluation Products
Audiolog Interaction Quality integrates the vital information and controls needed to find, play and evaluate calls, all from a single Internet Explorer® browser window.
AudioLog for Contact Centers
Verint's (Mercom) advanced suite of contact center recording, monitoring, evaluation and reporting tools assist our customers in improving customer experience, enhancing productivity, retaining agents, enhancing agents' skill sets, and minimizing training costs.
Analytics Products
Verint's powerful speech analytics give you the actionable intelligence you need to build more effective customer strategies.
AudioLog for Financial & Compliance
Audiolog enables financial corporations and compliance-minded businesses to confirm transactions, reduce liability and mitigate risk, ensure compliance with regulatory mandates, and deliver productive, consistently high-quality interactions.
Additional Information
Documents
AudioLog Brochure for Public Safety
Verint (Mercom) Brochure
AudioLog College University Application Brochure
AudioLog Brochure 911 and EMS
Audiolog Brochure for Contact Centers
Impact 360-Express Brochure