Customer Support Center​

To submit a request to the BEI’s Customer Support Center just send us an email at helpdesk@beiinc.com and we will get back to you as soon as possible to help you with all of your customer service needs. Our Customer Support Center is staffed Monday – Friday from 8:00 AM to 5:00 PM (EST). We can be reached at: 203-741-9302 or 1-844-647-7893.

Help Desk Support

Our factory trained Technical Support Engineers are available to assist you!


Our Help Desk is available 24 hours a day 7 days a week, and is staffed M-F 8:00 AM to 5:00 PM.


After hours support is also available!

Support Resource Links:

“My BEI”
Customer Service Portal

Account Login