THE BEI STORY!
As BEI continues to evolve to assist in increasing the effectiveness and efficiency of call center management, by providing the agent monitoring, recording & reporting tools need to manage you center. Additionally, as regulatory standards continue to evolve, all of our Public Safety offerings are designed to comply with Next Gen 9-1-1 and with our consultative approach, we continue to help businesses & agencies like yours to increase efficiency, better manage costs, and implement forward thinking strategies with their office communication & security processes and provide the tools needed that will have a positive impact to your bottom line.
Our award winning experienced staff is ready to assist you with all phases of planning, design, installation and maintenance of our solutions, which will ensure proper installation, ongoing support and maintenance of your investment. We have certified technicians on staff serving a territory that spans from Maine to Maryland. (CT, NY, MA, NJ, DE, PA, MD, RI & NH) to ensure that your Recording or Business Security system needs are handled as quickly and efficiently as possible.
Find out why customers who do business with Business Electronics, become customers for life.
The Evolution of BEI…
Established in 1976, providing Commercial Answering Machines and Call Diverters
1979-Call Sequencers and Digital Voice Announcers
1981-Automated Call Distributors
1983-Automated Attendant and Stand-Alone Voice Mail
1986-Electronic Key Telephone Systems
1993-VHS and Digital Voice Loggers and Digital Hybrid Telephone Systems
1995-(CTI)Computer Telephony Intergration and (IVR)Integrated Voice Response
2000-Internet Telephony, Wireless Telephone Systems and Integrated Telephone Video
2002-Multi Networked Telephone Systems and Call Center and Quality Management Applications
2007 Digital Video Recording & Workforce Optimization Solutions
2010 Digital Interview Room Recording & Business Security Solutions
2015 Name & Ownership change – BEI Holdings, Inc. (DBA: Business Electronics)
2016 Expanded Territory (NJ, DE, PA & MD) & Customer Base by Aquiring Collins Business Systems “Recorder” Customer Base (July)
2016 Expanded Territory (MA, RI & NH) & Customer Base by Aquiring Dictronics, Inc. “Recorder” Customer Base (Sept)